Terms and Conditions of use for the online store

All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its internet domain, the Online Store Website, as well as to patterns, forms, logos, photos, drawings of Goods, and names of Goods posted on the Online Store Website, belong to the Seller, and their use can only occur in a manner specified and consistent with the Regulations and with the written consent of the Seller.

The Seller will make every effort to ensure that using the Online Store is possible for Internet users using all popular web browsers, operating systems, types of devices, and types of Internet connections. The minimum technical requirements enabling the use of the Online Store Website are a web browser of at least Internet Explorer 11 or Chrome 39 or Firefox 34 or Opera 26 or Safari 5 or newer versions, with JavaScript enabled, accepting "cookies" files, and an internet connection with a bandwidth of at least 256 kbit/s. The Online Store Website is responsive and dynamically adapts to any screen resolution.

The Seller applies a "Cookies" mechanism. Details regarding the operation of "Cookies" have been specified in the Seller's Privacy Policy..

To place an order in the Online Store via the Online Store Website and to use the services provided electronically via the Online Store Website, it is necessary for the Customer to have an active email account.

It is prohibited for the Customer to provide content of an unlawful nature and to use the Online Store, the Online Store Website, or free services provided by the Seller, in a manner contrary to the law, good manners, or infringing on the personal rights of third parties.

The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should apply appropriate technical measures to minimize the above-mentioned risks. In particular, they should use antivirus programs and those protecting the identity of Internet users. The Seller never requests the Customer to provide their Password in any form.

The use of resources and functions of the Online Store for the purpose of conducting activities by the Customer that would infringe upon the Seller's interest is not allowed.

To create a Customer Account, the Customer is required to register free of charge.

For Registration, the Customer should fill out a registration form provided by the Seller on the Online Store Website and send the completed registration form electronically to the Seller by selecting the appropriate function located in the registration form. During Registration, the Customer sets an individual Password.

While filling out the registration form, the Customer has the opportunity to read the Regulations and the Privacy Policy, accepting their content by marking the appropriate field in the form.

Upon sending the completed registration form, the Customer immediately receives, via email to the address provided in the registration form, a Registration confirmation from the Seller. At this moment, the agreement for providing electronic services for Operating the Customer Account is concluded, and the Customer gains access to the Customer Account and the ability to make changes to the data provided during Registration.

It is prohibited for the Customer to provide content of an unlawful nature and to use the Online Store, the Online Store Website, or free services provided by the Seller, in a manner contrary to the law, good manners, or infringing on the personal rights of third parties.

1. The creation of the Customer Account in accordance with the provisions of §3 paragraph 5 occurs under the following conditions:

2. The Customer, by marking the appropriate field in the registration form, should express their intention to conclude an agreement for the provision of electronic services, on their behalf by the Seller, for Operating the Customer Account, whereas the failure to express this intention by the Customer prevents Registration and the creation of the Customer Account;

3. The Customer should familiarize themselves with the Seller's Privacy Policy and confirm the fact of getting acquainted with its content by marking the appropriate field in the registration form.

The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should apply appropriate technical measures to minimize the above-mentioned risks. In particular, they should use antivirus programs and those protecting the identity of Internet users. The Seller never requests the Customer to provide their Password in any form.

1. by acknowledging and accepting the provisions of the Regulations and the Privacy Policy;

2. authorizing the Seller to process the personal data of the Customer contained in the registration form for the purpose of providing the service of Operating the Customer Account and expressing consent for the Seller to send information related to the technical service of the Customer Account to the email address provided by the Customer during Registration.

3. the Seller creates and implements safeguards against unauthorized use, duplication, or dissemination of the content contained on the Online Store Website. In the case of applying the above safeguards by the Seller, Customers are obligated to refrain from any actions aimed at removing or circumventing such safeguards or solutions.

The information contained on the Online Store's Website does not constitute an offer by the Seller in the sense of the Civil Code, but only an invitation for Customers to submit offers to enter into a Sales Agreement.

Customers can place orders in the Online Store via the Online Store Website 7 days a week, 24 hours a day; however, their fulfillment takes place on Working Days.

A Customer placing an order through the Online Store Website compiles the order by selecting the Goods they are interested in. Adding Goods to the order is done by selecting the "ADD TO CART" command under the Goods presented on the Online Store Website. After compiling the entire order and indicating in the "CART" the method of Delivery and form of payment, the Customer submits the order by sending the order form to the Seller, selecting the "Order and pay" button on the Online Store Website.

An Entrepreneur with consumer rights is obliged to declare when placing an order that the order is not related to their professional activity. (this will be equivalent to sending a statement with the order number to sklep@laga.pl, or checking the checkbox located in the online store).

Before the order is sent to the Seller, the Customer is provided with information in accordance with Article 12 (1) of the Act of 30 May 2014 on consumer rights. In particular, the Customer is informed about the total price for the selected Goods and Delivery, as well as about all additional costs that they are obliged to incur in connection with the Sales Agreement.

Placing an order constitutes an offer by the Customer to the Seller to enter into a Sales Agreement for the Goods that are the subject of the order.

After placing the order, the Seller sends a confirmation of its placement to the email address provided by the Customer.

Then, after confirming the placement of the order, the Seller sends information on the acceptance of the order for processing to the email address provided by the Customer. The information on the acceptance of the order for processing is the Seller's declaration of acceptance of the offer referred to in §4 paragraph 4 above, and upon its receipt by the Customer, a Sales Agreement is concluded.

After the conclusion of the Sales Agreement, the Seller confirms its terms to the Customer by sending them on a Durable Medium to the Customer's email address or in writing to the address provided by the Customer during Registration or when placing the order.

Prices on the Online Store Website listed next to the Goods are gross prices and do not include information regarding Delivery costs and all other costs that the Customer will be obligated to incur in connection with the Sales Agreement, of which the Customer will be informed when choosing the method of Delivery and placing the order.

The Customer may choose the following forms of payment for the ordered Goods:

1. bank transfer through the external payment system przelewy24.pl, operated by PayPro Sp. z o. o. Settlement Agent, based in Poznań (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance and after the Seller receives information from the PayPro system about the payment made by the Customer);

2. cash on delivery, payment to the Carrier upon Delivery (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance).

The Customer should make payment for the order in the amount resulting from the concluded Sales Agreement within 5 Working Days, and in the case of choosing payment on delivery, payment is made to the Carrier upon Delivery.

In the event of the Customer's failure to make the payment within the period referred to in §5 sec. 3 of the Regulations, the Seller sets an additional period for making the payment and informs the Customer by sending information to the email address indicated in the order. The information about the additional payment period also includes information that after the ineffective expiry of this period, the Seller will withdraw from the Sales Agreement. In case of the ineffective expiry of the second payment period, the Seller will send the Customer a declaration of withdrawal from the contract on a Durable Medium pursuant to Article 491 of the Civil Code.

Information about the price of the Goods, characteristics, quality, and essential properties of the Goods is available on the Online Store Website and is posted next to the presented Goods.

In the case of informing about a reduced price, the Seller also discloses information about the lowest price of the Goods that applied during the 30 days before the reduction was introduced or from the day of starting to offer the Goods in the Store (if this period is shorter than 30 days), or about the price before the reduction was applied (if the Goods are perishable or have a short shelf life).

The Seller carries out Delivery within the territory of the Republic of Poland.

The Seller is obliged to deliver the Goods that are the subject of the Sales Agreement without defects.

The Seller posts on the Online Store Website information about the number of Working Days needed for Delivery and order processing.

The Delivery and order processing time indicated on the Online Store Website is counted in Working Days from the moment of recording the payment for the order in case the Customer chooses the "prepayment" option.

The Delivery and order processing time indicated on the Online Store Website is counted in Working Days from the day of concluding the Sales Agreement in case the Customer chooses the "cash on delivery" option.

The ordered Goods are delivered to the Customer via the Carrier to the address indicated in the order form. In the case of choosing InPost Paczkomaty Sp. z o.o., based in Kraków, as the Carrier, the Delivery address will be the parcel locker address selected by the Customer at the time of placing the order.

On the day of sending the Goods to the Customer, information confirming the shipment by the Seller is sent to the Customer's email address.

The Customer is obliged to examine the delivered package in time and in a manner accepted for parcels of the given type. In case of finding a shortage or damage to the package, the Customer has the right to demand the Carrier's employee to draw up the appropriate protocol.

The Seller, according to the Customer's wish, includes in the shipment that is the subject of the Delivery a receipt or a VAT invoice covering the delivered Goods.

In the event of the Customer's absence at the address indicated by them, given at the time of placing the order as the Delivery address, the Carrier's employee will leave a notice or attempt to contact by phone to determine the time when the Customer will be present. In case the ordered Goods are returned to the Online Store by the Carrier, the Seller will contact the Customer by electronic means or telephone, re-establishing the Delivery date and cost with the Customer.

The Seller is liable to the Consumer or the Entrepreneur with consumer rights for the non-conformity of the Goods with the Agreement on the terms arising from the Act of 30 May 2014 on consumer rights (Journal of Laws 2020.287, as amended).

A Consumer or an Entrepreneur with consumer rights has the following rights in the event of the non-conformity of the Goods with the Agreement:

1. he right to request the repair or replacement of the Goods. In this case, the Consumer or the Entrepreneur with consumer rights provides the Seller with the Goods, and the Seller collects them at their own expense. The costs related to the repair or replacement of the Goods are borne by the Seller. The repair or replacement of the Goods should be carried out within a reasonable time. If the replacement or repair of the Goods is impossible or would require excessive costs, the Seller may refuse to perform them;

2. the Consumer or the Entrepreneur with consumer rights may make a statement on reducing the price of the Goods or withdrawing from the Agreement if:

   1. the Seller refused to repair or replace the Goods;

   2. the Seller did not repair or replace the Goods;

   3. the non-conformity of the Goods with the Agreement still exists despite the attempt to repair or replace the Goods;

   4. the non-conformity of the Goods with the Agreement is so significant that it does not justify the request for repair or replacement of the Goods;

   5. circumstances or the Seller's statement indicate that they will not bring the Goods into conformity with the Agreement within a reasonable time or without excessive inconvenience.

In the case of making a statement on reducing the price, as referred to in para. 2 subpara. b) above, the reduced price must be proportional to the price of the Goods when they are of full value.

The Seller shall immediately, no later than within 14 days from the day of receiving the statement on reducing the price, refund the due amounts to the Consumer or the Entrepreneur with consumer rights.

In the case of withdrawal from the Agreement, as referred to in para. 2 subpara. b) above, the Consumer or the Entrepreneur with consumer rights cannot withdraw from the Agreement if the non-conformity of the Goods with the Agreement is insignificant.

Upon withdrawing from the Agreement according to para. 2 subpara. b) above, the Consumer or the Entrepreneur with consumer rights is obliged to immediately return the Goods at the Seller's expense, and the Seller shall immediately, no later than within 14 days from the day of receiving the Goods or proof of sending them back, refund the price to the Consumer or the Entrepreneur with consumer rights. The Seller makes the refund using the same method of payment used by the Consumer or the Entrepreneur with consumer rights unless they expressly agreed to a different method of refund that does not involve any costs for them.

All complaints related to the Goods or the execution of the Sales Agreement can be directed by the Customer in writing to the Seller's address or via email: sklep@laga.pl.

If the data or information provided in the complaint require supplementation, before considering the complaint, the Seller asks the complainant to supplement it in the specified scope.

The Seller acknowledges the complaint within 14 days from the receipt of a complaint that meets all formal requirements.

The response to the complaint is sent to the email address provided by the Buyer or to the traditional postal address.

Goods sold by the Seller may be covered by a warranty provided by the manufacturer of the Goods or the distributor.

In the case of Goods covered by a warranty, information regarding the existence and content of the warranty is each time presented on the Online Store's Website.

Withdrawal from the Agreement by the Seller or the Customer may occur on the terms set out in the legal provisions, including the Civil Code (Journal of Laws 2022.1360, as amended).

A Consumer or an Entrepreneur with consumer rights has the right to withdraw from the Agreement within 14 days from the day on which they or a third party indicated by them, other than the carrier, took possession of the Goods.

The Consumer or the Entrepreneur with consumer rights is obliged to return the Goods along with all the elements of the equipment, including packaging, if it constitutes a significant element of the Goods – within 14 days from the day of withdrawing from the Agreement, unless the Seller offered to collect the Goods themselves. If the Seller has not offered to collect the Goods themselves, the Seller may withhold the refund of payments until the Goods are received back or until proof of sending the Goods back is provided, depending on which event occurs first.

The Seller shall, immediately, no later than within 14 days from the day of receiving the declaration of withdrawal from the Agreement, refund to the Consumer or the Entrepreneur with consumer rights all payments made by them, including the costs of delivering the Goods. The Seller makes the refund using the same method of payment used by the Consumer or the Entrepreneur with consumer rights, unless they expressly agreed to a different method of refund that does not involve any costs for them

If the Consumer or the Entrepreneur with consumer rights chose a method of delivery of the Goods other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to refund the additional costs incurred for the delivery of the Goods.

The Consumer or the Entrepreneur with consumer rights only bears the direct costs of returning the Goods unless the Seller agreed to bear them or did not inform about the need to bear these costs.

The Consumer or the Entrepreneur with consumer rights is responsible for the decrease in the value of the Goods resulting from using it in a way going beyond what is necessary to establish the nature, characteristics, and functioning of the Goods.

In the case of a Customer being an Entrepreneur, the Seller is liable under the warranty if a defect of the Goods is discovered before the expiration of one year from the day the Goods were issued to such a Customer.

In the case of contracts concluded with Customers who are Entrepreneurs, the Seller is liable only for damage caused intentionally and only up to the value of the Goods.

Any disputes related to the Sales Agreement and the legal relations arising from it between the Seller and the Entrepreneur shall be submitted to the court competent for the Seller's registered office.

The Seller provides free electronic services to Customers:

1. Contact form;

2. Newsletter;

3. Recommend to a friend;

4. Ask about product;

5. Customer Account Management;

6. Posting reviews.

The services listed in §10 para. 1 above are available 24 hours a day, 7 days a week.

The Seller reserves the right to choose and change the type, forms, time, and method of granting access to selected listed services, of which the Seller will inform Customers in a manner appropriate for the amendment of the Regulations.

The Contact Form service consists of sending a message to the Seller using the form located on the Online Store Website.

The resignation from the free Contact Form service is possible at any time and consists of ceasing to send inquiries to the Seller.

The Newsletter service is available to any Customer who enters their email address using the registration form provided by the Seller on the Online Store Website. After submitting the completed registration form, the Customer immediately receives a confirmation by email from the Seller. At this moment, an agreement for the provision of the Newsletter service electronically is concluded.

The Newsletter service consists of sending by the Seller, to the email address, electronic messages containing information about new products or services in the Seller's offer. The Newsletter is sent by the Seller to all Customers who have subscribed.

Each Newsletter sent to Customers includes, in particular, information about the sender, a filled "subject" field specifying the content of the shipment, and information on the possibility and method of unsubscribing from the free Newsletter service.

The Customer can unsubscribe from receiving the Newsletter at any time by using the unsubscribe link included in every email sent as part of the Newsletter service or by activating the appropriate field in the Customer Account.

The free Recommend to a friend service allows the Seller's Customers to send an email message concerning a selected Product to a friend. Before sending the message, the Customer specifies the Product to be recommended and then uses the "Recommend to a Friend" function to fill out a form by providing their email address and the email address of the friend to whom they want to recommend the selected Product. The Customer cannot use this service for purposes other than recommending the selected Product. The Customer does not receive any remuneration or other benefits for using this service.

Resignation from the free Recommend to a Friend service is possible at any time and consists of ceasing to send recommendations of selected products to the Customer's friends.

The Ask About Product service involves sending a message to the Seller using the form located on the Online Store Website.

Resignation from the free Ask About Product service is possible at any time and consists of ceasing to send inquiries to the Seller.

The Customer Account Management service is available after Registration and creating an account under the terms described in the Regulations and consists of providing the Customer with a dedicated panel within the Online Store Website, enabling the Customer to modify the data they provided during Registration, as well as to track the status of order execution and the history of orders already completed.

A Customer who has registered may request the Seller to delete the Customer Account, and in case of a request to delete the Customer Account by the Seller, it can be deleted within 14 days from the request.

The Posting Reviews service allows the Seller's Customers who have a Customer Account to publish on the Online Store Website individual and subjective statements of the Customer concerning, in particular, the Goods.

The Seller informs that only reviews obtained from Customers are posted on the Online Store Website, and moreover, all obtained Customer reviews, both positive and negative, are posted. The Seller does not use external or sponsored reviews.

Resignation from the Posting Reviews service is possible at any time and consists of ceasing to post content by the Customer on the Online Store Website.

The Seller is entitled to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller or other Customers, violates the law or the provisions of the Regulations, and also when blocking access to the Customer Account and free services is justified for security reasons - in particular: breaking through the security of the Online Store Website by the Customer or other hacking activities. Blocking access to the Customer Account and free services for the reasons mentioned is for the period necessary to resolve the issue constituting the basis for blocking access. The Seller notifies the Customer of blocking access to the Customer Account and free services by electronic means to the address provided by the Customer in the registration form.

When posting content and making it available, the Customer voluntarily disseminates content. The posted content does not express the views of the Seller and should not be identified with their operations. The Seller is not the provider of the content but only provides appropriate ICT resources for this purpose.

The Customer declares that:

1. they are authorized to use copyright, industrial property rights, and/or related rights for - respectively - works, objects of industrial property (e.g., trademarks), and/or related objects that are included in the content;

2. the placement and sharing within the services mentioned in §12 of the Regulations, personal data, image, and information concerning third parties occurred legally, voluntarily, and with the consent of the persons concerned;

3. they consent to the viewing of the published content by other Customers and the Seller, as well as authorizes the Seller to use it for free in accordance with the provisions of these Regulations;

4. they consent to the making of derivative works as defined by the Act on Copyright and Related Rights.

The Customer is not authorized to

1. post personal data of third parties and disseminate the image of third parties without the required legal permission or consent of the third party, within the services mentioned in § 12 of the Regulations;

2. post content of an advertising and/or promotional nature within the services mentioned in § 12 of the Regulations.

The Seller is responsible for the content posted by Customers, provided that notification is received in accordance with § 12 of the Regulations.

It is prohibited for Customers to post content within the services mentioned in § 12 of the Regulations that could, in particular:

1. be posted in bad faith, e.g., with the intention of violating the personal goods of third parties;

2. infringe any rights of third parties, including rights related to copyright and related rights protection, industrial property rights protection, business secrecy, or related to confidentiality obligations;

3. be offensive or constitute a threat to other people, contain language that violates good manners (e.g., by using vulgarisms or terms commonly considered offensive);

4. be contrary to the Seller's interest;

5. violate in another way the provisions of the Regulations, good manners, provisions of applicable law, social or customary norms.

In the event of receiving a notification in accordance with §13 of the Regulations, the Seller reserves the right to modify or remove content posted by Customers in the course of using the services mentioned in §11 of the Regulations, especially in relation to content which, based on third-party reports or appropriate authorities, has been found to potentially violate these Regulations or applicable law. The Seller does not conduct ongoing control of the posted content.

The Customer agrees to the free use by the Seller of the content posted by them within the Online Store Website.

If a Customer or another person or entity believes that content published on the Online Store's Website infringes their rights, personal goods, good manners, feelings, morality, beliefs, principles of fair competition, know-how, legally protected secrecy, or based on an obligation, they may notify the Seller of a potential violation.

Upon being notified of a potential violation, the Seller takes immediate actions aimed at removing from the Online Store's Website the content causing the violation.

The principles of personal data protection have been regulated in the Privacy Policy of Design Studio "Cechownia" Aleksandra Grzonka

Both the Customer and the Seller may terminate the agreement for the provision of electronic services at any time and without stating reasons, subject to the preservation of rights acquired by the other party before the termination of the aforementioned agreement and the provisions below.

A Customer who has registered terminates the agreement for the provision of electronic services by sending the Seller an appropriate declaration of intent, using any means of distance communication that allows the Seller to become acquainted with the Customer's declaration of intent.

The Seller terminates the agreement for the provision of electronic services by sending an appropriate declaration of intent to the email address provided by the Customer during Registration.

The Seller is liable for non-performance or improper performance of the agreement.

The content of these Regulations can be recorded by printing, saving on a carrier, or downloading at any time from the Online Store's Website.

In matters not regulated by these Regulations, the provisions of generally applicable law shall apply, including in particular the provisions of the Civil Code, the Consumer Rights Act, and the Act on Providing Services by Electronic Means.

In the event of a dispute arising from the Sales Agreement, the parties will seek to resolve the matter amicably. The law applicable to the resolution of all disputes arising under these Regulations is Polish law.

Each Customer may use out-of-court methods for handling complaints and pursuing claims. In this respect, the Customer may use mediation. Lists of permanent mediators and existing mediation centers are provided and made available by the Presidents of the competent District Courts. A Customer who is a Consumer or an Entrepreneur with consumer rights may also use out-of-court methods for handling complaints and pursuing claims by submitting their complaint via the EU ODR online platform, available at: https://ec.europa.eu/consumers/odr/ .

For important reasons, the Seller reserves the right to change these Regulations. Important reasons justifying the change of the Regulations include, in particular, changes in generally applicable law, organizational changes on the Seller's side, extension of the services provided by the Seller, no longer being able to provide services by the Seller under the current conditions. All orders accepted by the Seller for execution before the entry into force of the new Regulations are implemented based on the Regulations that were in force on the date the order was placed by the Customer. Changes to the Regulations come into effect 7 days after their publication on the Online Store's Website. The Seller will inform the Customer 7 days before the entry into force of the new Regulations about the change of the Regulations via an electronic message containing a link to the text of the amended Regulations. If the Customer does not accept the new content of the Regulations, they are obliged to notify the Seller, which results in the termination of the agreement in accordance with §16 of the Regulations.

Agreements with the Seller are concluded in Polish.

The Regulations of the Online Store are effective from January 1, 2023.